Emil Siongco
Houston, Texas
emils@swbell.net
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QUALIFICATIONS |
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Dynamic, skilled IS Specialist with proven success in managing multiple projects for the energy industry. Strong communication and organizational skills. Proven leadership capabilities in reducing IS maintenance costs, providing workable strategies, and building a support team for a high paced 24/7 Trade Floor environment. Proven ability to implement technology-based solutions for business needs. Technical expertise includes various Microsoft applications and operating systems, trading data feed sources and trading applications. |
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PROFESSIONAL EXPERIENCE |
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Lead Trade Floor IS Specialist |
2000 – Present |
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Calpine Corporation/Calpine Energy Services/Calpine Natural Gas |
Houston, Texas |
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§ Supervise 24/7 Trade Floor Support Team providing daily/weekly status reports to upper level management § Provide on-site and phone support for 200+ users including remote sites § Monitor queues to verify and meet SLA requirements § Responsible for maintaining PC’s for ‘Business Continuity’ location § Coordinate MAC orders with Facilities and Telecom teams § Manage contracts, orders, and installation/upgrades of various data services including Bloomberg, Reuters, ICE, TradeAgent, etc. § Management of system policies, protocols, user setup, and datacom equipment § Work as liaison with Server and Network teams to troubleshoot infrastructure issues § Work with Application Development teams to provide solutions for various business units needs § Coordinate rollout of corporate standard PC’s for local and satellite offices § Telecommunications administration including voice recordings retrieval § Provide and coordinate ‘red carpet’ support for top-level executives § Coordinate and provide support for top-level executive home PC support for VPN access § Responsible for maintenance and configuration of audio/visual equipment for Trade Floor displays and conference rooms § Work in conjunction with Risk Controls to provide necessary IS support for digital certificates |
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Accomplishments |
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ü Assisted
and planned rollout of BlackBerry Wireless devices ü Coordinated
‘build-out’ of 150 seat Trade Floor ü Provided
IS assistance in multiple office expansion construction projects ü Coordinated
implementation of IPC turret phone system ü Successfully rolled-out corporate standard equipment to various acquisition sites ü Implemented and coordinated rollout of Instant Messaging recording software |
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Consultant |
1998 – 2000 |
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CIBER Information Services (Client: Tractebel Energy Marketing, Inc.) |
Houston, Texas |
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Administered and supported multi-server NT LAN environment including
management of system policies, protocols, user setup and security, networking
services and datacom equipment §
Administered Microsoft Exchange Server 5.0 §
Created/maintained NT and e-mail accounts §
Maintained tape backup schedule and rotation of core file servers;
restored files as needed §
Monitored firewall and internet traffic § Administered telecommunications including designing and implementing solutions for various business units |
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Accomplishments |
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ü Implemented Microsoft Exchange Server 5.0 ü Coordinated Year 2000 compliance tests and upgrades for all systems ü Assisted in coordination and implementation of Etrali turret phone system |
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TECHNICAL KNOWLEDGE |
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§ Operating Systems: MS-DOS, Windows 3.1x, 95, 98, NT 4.0, Windows 2000, Windows XP, Windows NT 4.0 Server, Windows 2000 Advanced Server § Networking: LAN, WAN, TCP/IP, DHCP, ISDN, T1, DSL § Enterprise Application Software: Microsoft Exchange Server 5.0, ArcServe, Veritas, HP Jetadmin, Track IT, Remedy, Ghost, Altiris § Web: HTML, FrontPage § Desktop Application Software: Microsoft Word, Excel, Outlook, PowerPoint, Project, Visio, Lotus123, WordPerfect, Adobe Acrobat, NetMeeting, PC Anywhere, VNC, Internet Explorer, Netscape § Trading Applications: Bloomberg, Reuters, CQG, Intercontinental Exchange, UBS Energy, TradeSpark § Hardware: Compaq, Dell, Cisco, HP § Phone Systems: Inter-Tel, Seimens, Etrali, IPC |
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EDUCATION |
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University of Houston |
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Bachelor of Science in Information Systems Technology |
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